Shipping policy

Shipping Policy

Order Processing
At Uneven, we carefully prepare each order to ensure quality and accuracy. Please allow 3–5 business days for order processing before shipment. During high-demand periods, processing times may be slightly longer.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination:

• United States: 3–7 business days

• International Orders: 7–21 business days (depending on location and customs processing)

Once your order ships, you will receive a confirmation email with tracking information.

Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs duties, taxes, or fees imposed by their country’s regulations. Uneven is not responsible for delays caused by customs processes.

Address Accuracy
Please double-check your shipping address before completing your order. Uneven is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
Once an order is marked as "Delivered" by the carrier, Uneven is no longer responsible for lost or stolen packages. If you experience any issues, please contact the shipping carrier directly.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at zejiiiy906@gmail.com. Include your order number, photos of the item(s), and a description of the issue. We’ll work quickly to resolve the problem.

Questions?
For any inquiries about shipping, tracking, or order status, reach out to us at zejiiiy906@gmail.com.